Registration on file

Andrea Croston, BACP

Online sessions across the UK 4+ years in practice

Andrea Croston works with people facing stress, anxiety, depression, addictions and trauma.

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About Andrea

Andrea Croston works with people facing stress, anxiety, depression, addictions and trauma. She also helps with relationship and intimacy issues, grief, parenting stresses, sleep and eating concerns, and challenges linked to ADHD and bipolar. Andrea uses a person-centred way of working that aims to make people feel heard and understood from the first session.

She trained to a Level 4 in counselling and psychotherapy and holds membership of the British Association for Counselling and Psychotherapy - BACP.

Background and approach

Andrea has around four years of formal experience as a counsellor alongside two decades of volunteering in charity settings. That time exposed her to many kinds of distress and practical ways to help people cope. Andrea describes her style as holistic and collaborative.

Sessions focus on what matters most to the person and draw on everyday tools to manage strong feelings and difficult thoughts. She treats the person as the expert in their own life and offers a supportive space to work through painful memories and present problems.

Her approach can include techniques from acceptance and commitment therapy, cognitive behavioural therapy and dialectical behaviour therapy where these fit the client’s goals. Attachment-based ideas and a client-centred stance also shape how she builds trust and explores relationships. Sessions are offered in English and Andrea is available to work with people in the United Kingdom and internationally through online formats.

Her practice aims to combine practical skills with steady support while people make changes and cope with life’s challenges.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 414548 June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Andrea works with

Everything Andrea lists, in their own terms.

Approaches Andrea lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Acceptance and Commitment Therapy, or ACT, encourages people to notice difficult thoughts and feelings without getting overwhelmed by them. It helps people clarify values and take small actions that move them toward a more meaningful life, which can be useful for stress, anxiety and life changes.

Cognitive Behavioural Therapy, CBT, focuses on the links between thoughts, feelings and behaviours. It uses practical exercises and homework to change unhelpful patterns and is helpful for anxiety, depression, sleep and some eating concerns.

Finding the right approach is a joint process. The therapist will talk with the person about their goals and try different methods to see what fits. That collaborative testing helps tailor sessions so the work feels relevant and achievable.

Online sessions make it easier to fit therapy into a busy life. Video calls let people use visual cues and shared exercises; phone sessions work well when bandwidth is limited or for quick check-ins. Live chat and text-based messaging offer short, ongoing support between sessions or a way to process thoughts without a scheduled call. Together, these options aim to give flexible, accessible routes to meaningful change for people wherever they are.

Frequently asked

What kinds of problems does Andrea help with?

She supports people dealing with stress, anxiety, depression, addictions and trauma. Other concerns include relationship and intimacy issues, grief, parenting stresses, sleep and eating problems, ADHD and bipolar related difficulties.

What is her therapy style like?

Her style is person-centred and collaborative, aiming to listen first and work at the client’s pace. She combines that stance with practical strategies to manage thoughts, emotions and behaviours.

What experience does she bring?

Andrea has four years of formal counselling experience and many years volunteering in charity settings. That background has exposed her to a wide range of life challenges and ways to support people through them.

Which professional credential does she hold?

She holds BACP membership, which is the British Association for Counselling and Psychotherapy designation listed in her profile. Her training includes a Level 4 in counselling and psychotherapy.

Which languages and regions are supported?

Sessions are offered in English. She works with people in the United Kingdom and also accepts international clients.

What session formats are available?

Andrea provides video calls, phone sessions, live chat and text-based messaging as ways to meet. These options give different levels of immediacy and convenience depending on what the client prefers.

How are sessions paid for and what do they cost?

Sessions use a subscription model that can be cancelled at any time. The cost varies with location and therapist availability.

How do I start working with her?

Begin by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist’s availability.

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