Registration on file

Joanne Lilley, BACP

Online sessions across the UK 16+ years in practice

Joanne Lilley offers a person-centred way of working that puts the person's experience at the heart of every session.

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About Joanne

Joanne Lilley offers a person-centred way of working that puts the person's experience at the heart of every session. She uses listening and respectful dialogue to help people feel heard and to make sense of difficult feelings. Joanne writes in plain, straightforward language and aims to make therapy accessible and understandable for callers and online clients.

With 16 years' experience, Joanne has supported people facing stress, anxiety and depression. She also helps with relationship and intimacy-related issues, grief, trauma and problems with sleep or anger.

Background and approach

Her practice covers a broad range of concerns, including addictions, bipolar, ADHD and self-esteem difficulties. Joanne is registered with the British Association for Counselling and Psychotherapy, BACP, and holds degrees in psychology and counselling. She is based in the United Kingdom and works in English, including with international clients by online formats.

Sessions focus on what the person brings each week. Joanne uses person-centred listening to reflect feelings and help people find their own answers. She adapts pacing and tone to suit individuals and their goals, whether that is short-term support or more in-depth work.

Practical matters such as scheduling and cost are handled through a subscription model. Prospective clients complete a short matching questionnaire, then choose a time that fits their needs. Joanne aims to make it straightforward to begin therapy and to continue at a pace that feels right.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 383428 September 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Joanne works with

Everything Joanne lists, in their own terms.

Approaches Joanne lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Joanne practises a person-centred approach that focuses on warm, non-judgemental listening. The therapist follows the person's lead, reflects feelings back and helps people notice their own choices. This way of working is helpful for anxiety, low mood, self-esteem and relationship difficulties as it prioritises understanding over advice.

Person-centred counselling supports emotional exploration at a steady pace. It suits people who want time to talk, be listened to and to develop their own insights. Joanne adapts the tone and speed of sessions to match each person's goals and comfort level so the work is collaborative from the start.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video gives face-to-face contact when helpful, phone sessions work well when bandwidth is limited, and messaging can suit shorter check-ins or people who prefer written contact. These options make therapy more flexible and easier to fit around work, family or travel commitments, and they let people choose the way of communicating that feels most manageable.

Frequently asked

What kinds of problems can Joanne help with?

She works with a wide range of concerns including stress, anxiety, depression, relationship and intimacy problems, grief, trauma, sleeping and anger issues as well as addictions and bipolar-related difficulties.

What is Joanne's therapeutic style like?

Joanne uses a person-centred approach that focuses on listening and reflecting feelings. Sessions aim to help people find their own solutions rather than following a fixed programme.

How much experience does she have?

Joanne has 16 years of professional experience working as a person-centred counsellor and supporting a range of emotional and life concerns.

Where is Joanne based and what are her credentials?

She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.

Can I have sessions in languages other than English?

Sessions are offered in English.

What formats are available for sessions?

Joanne offers video calls, phone sessions, live chat, and text-based messaging to suit different needs and schedules.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with Joanne?

Start by clicking the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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