Daniel Garcia Higuera, NCPS

Acceptance and Commitment Therapy, or ACT, helps people clarify what matters to them and take small steps towards those values. It is useful for anxiety, low mood and coping with life changes because it focuses on action rather than getting stuck on thoughts. Client-Centred Therapy puts the person at the heart of sessions. The counsellor offers empathic listening and reflection so people can make sense of their emotions and decide on next steps themselves. This approach can help with grief, relationship concerns and self-esteem. Cognitive Behavioural Therapy, or CBT, is about spotting unhelpful thinking and testing new behaviours. It suits problems like anxiety, sleep difficulties and many day-to-day practical struggles because it gives concrete tools to try between sessions. Finding the right approach is often collaborative. The counsellor will discuss goals and preferences, then tailor methods to those needs. People may try a mix of approaches and review what helps over time. Online sessions offer practical benefits. Video calls let the counsellor observe cues and work interactively with exercises. Phone sessions need less bandwidth and can fit into a short break. Live chat and text-based messaging are useful for quick check-ins, written reflections or when typing feels easier than talking. These options make therapy more flexible and easier to fit around work, family and daily life.