Genevieve Walters, BACP

Client-Centred Therapy focuses on listening without judgement and following what matters most to the person. Online sessions using this approach give space for someone to be heard, to name feelings and to identify what they want to change or keep.

Narrative Therapy works with the stories people tell about their lives and looks for alternative ways to describe experiences. In remote sessions this can involve talking through events, using written or creative prompts between meetings, and testing new perspectives in everyday life.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and practical needs, and together they will try methods that feel most helpful. This collaborative process can be adjusted as therapy progresses to fit changing priorities.

Online formats offer practical benefits. Video calls are useful for more conversational, face-to-face work. Phone sessions can be less demanding on bandwidth and are good for shorter check-ins. Live chat or text-based messaging lets people share updates or work through feelings when a call is not possible. These options make it easier to fit therapy around work, caregiving or travel while still maintaining a regular routine of support.