Esther Fendall, BACP

Esther uses integrative, evidence-based methods that combine practical tasks and reflective conversation. One common approach focuses on problem-solving and coping skills to reduce immediate distress and manage anxiety and stress. This helps people build small, achievable routines and calming practices to use between sessions.

She also draws on trauma-informed ways of working that help people understand how past experiences affect present reactions. This approach uses pacing and grounding techniques to make it easier to talk about difficult memories and to reduce their impact on daily life.

Finding the right approach is part of the work together. Esther will discuss different ways of working and agree what feels most helpful. She adapts methods to match a person's goals, pace and preferences rather than sticking to one fixed method.

Online therapy with Esther can be done by video call, phone, live chat or text-based messaging. Video calls are useful for face-to-face conversation, phone sessions can fit into busy days or when bandwidth is limited, quick live chats are helpful for short check-ins, and messaging suits people who prefer to write or need flexible timing. These options make it easier to work around work, family and other commitments while still getting structured support.