Charlotte Yau, BACP
Charlotte Yau helps people who are dealing with stress, anxiety, depression and major life changes.
About Charlotte
Charlotte Yau helps people who are dealing with stress, anxiety, depression and major life changes. She supports those coping with trauma and abuse, grief, parenting pressures, compassion fatigue and ADHD. She also works with concerns around relationships, intimacy, anger and self-esteem.
Charlotte keeps sessions straightforward and grounded. She uses plain language and listens carefully to what matters most to the person in front of her. Conversations tend to focus on practical ways to manage feelings, rebuild routines and make small changes that add up.
Background and approach
Her background includes five years working in counselling and psychotherapy settings. Charlotte is registered with the British Association for Counselling and Psychotherapy, which she lists as BACP. That registration is shown to indicate her professional standing.
Charlotte draws on several approaches in her work. She blends Acceptance and Commitment Therapy with Cognitive Behavioural Therapy and Mindfulness techniques when these match a person's goals. She also uses client-centred ways of working to keep the pace led by the person seeking help.
Sessions are offered in English and delivered online by video, phone, live chat or text-based messaging. She aims to make therapy fit around a person’s life, whether that means short check-ins by message or longer video sessions. Many people come to talk about identity, cultural transitions, caregiving strain or the slow wear of everyday stress.
Charlotte creates a steady, compassionate space where people can talk, reflect and plan steps forward.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 399133 | November 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Charlotte works with
Everything Charlotte lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Depression
- Coping with life changes
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fertility issues
- First responder issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Women's issues
- Workplace issues
- Young adult issues
Approaches Charlotte lists
- Acceptance and Commitment Therapy (ACT)
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact, and teaches practical strategies to change unhelpful patterns. It often suits people who want clear tools to manage symptoms and build new habits.
Finding the right approach is a shared process. The therapist will work with each person to decide which methods fit their goals, preferences and daily life. Plans are reviewed as therapy progresses so the work stays relevant and useful.
Online therapy is offered through video calls, phone sessions, live chat or text-based messaging. Video is good for longer, interactive sessions while phone calls can be easier when bandwidth is limited. Live chat and messaging suit shorter check-ins or when someone prefers not to be on camera. These options make it easier to fit therapy into work, childcare and busy schedules, while keeping the focus on practical progress and steady support.
Frequently asked
What concerns does Charlotte support?
She works with stress, anxiety, depression, trauma and abuse, grief, coping with life changes, relationship and intimacy issues, parenting pressures, anger, self-esteem and compassion fatigue, among others.
What is her therapeutic style like?
Her style is warm and practical. Sessions focus on listening, making sense of difficulties and trying small, manageable changes together.
How much experience does she have?
Charlotte has five years of experience working in counselling and psychotherapy settings.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. She is not accepting international clients at this time.
What session formats are offered?
Therapy is available by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How are costs handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.
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