Registration on file

Claire Austen, NCPS

Online sessions across the UK 5+ years in practice

Claire Austen is a counsellor who helps people facing anxiety, depression, grief and relationship strain.

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About Claire

Claire Austen is a counsellor who helps people facing anxiety, depression, grief and relationship strain. She welcomes conversations about stress, self-esteem, parenting pressures and coping with big life changes. Claire presents a calm, non-judgemental manner to make it easier to begin talking about hard things.

Claire trained and practises using a person-centred approach. That means she aims to listen closely and follow what matters most to each person. She also draws on cognitive behavioural techniques to offer practical steps for managing mood, thoughts and unhelpful habits.

Background and approach

With five years of experience, Claire has worked with people from varied backgrounds on issues including trauma and abuse, addictions, family and communication problems, body image, and attachment difficulties. She combines longer conversations about life patterns with short-term strategies when useful. Sessions focus on what the client wants to change and what feels achievable.

Claire holds NCPS as a credential and is based in the United Kingdom. She supports people who identify as LGBT and attends to concerns such as abandonment, codependency, eating and food-related difficulties, anger and caregiver stress. Her style is patient, down-to-earth and straightforward.

People can expect a mix of reflective listening and practical tools. Claire encourages clients to notice the blocks that get in the way of their goals and to experiment with new ways of coping. She aims to make the first steps into therapy feel manageable and respectful.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
NCPS NCS22-00215 January 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Claire works with

Everything Claire lists, in their own terms.

Approaches Claire lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Claire draws heavily on person-centred practice and cognitive behavioural work. Person-centred counselling focuses on listening, empathy and helping the client find their own direction, so online sessions concentrate on open conversation and gentle reflection. Cognitive behavioural techniques offer practical steps to manage anxiety, low mood and unhelpful thinking patterns, such as simple behavioural experiments and thought records that can be used between sessions.

Finding the right approach is part of the process. Claire will work collaboratively to decide whether longer reflective work, short-term practical strategies or a mix of both best fits the client’s goals and preferences. That choice can change as progress is made, and she reviews approach and goals with the person throughout therapy.

Online formats offer real practical benefits. Video calls allow for face-to-face discussion when a visual connection helps. Phone sessions can be useful when bandwidth is limited or a quieter check-in is needed. Live chat or text messaging supports brief check-ins, written reflection and flexible contact around work or caring commitments. These options make it easier to fit therapy into a busy life while keeping the focus on the therapeutic work.

Frequently asked

What concerns can Claire help with?

She helps people with anxiety, stress, depression, grief and relationship difficulties, plus parenting pressures and self-esteem problems.

What style of therapy does she use?

Claire uses a person-centred framework alongside cognitive behavioural techniques and elements from other therapies to suit each person.

How much experience does Claire have?

She has five years of counselling experience working with a range of issues including trauma, addictions and family of origin concerns.

What credentials and location are listed?

Claire holds NCPS and is based in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and Claire accepts international clients.

What session formats are offered?

Therapy is available by video call, phone, live chat or text-based messaging.

How much does therapy cost?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I begin working with Claire?

Choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to therapist availability.

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