Victoria Small, BACP

Victoria uses client-centred work to keep the sessions focused on what matters to the person. This means listening first, following the client's priorities and tailoring conversation to their needs. It helps when someone wants a compassionate space to make sense of things.

She also draws on emotionally-focused therapy to address attachment and relationship patterns. This approach helps people notice how emotions and interactions shape their relationships and can be useful for intimacy or connection worries. Mindfulness is offered as a practical tool to build attention and reduce stress through simple breathing and awareness exercises that can be practised between sessions.

Deciding which approach to use is a collaborative process. The therapist will work with the client to identify goals and try methods that suit their pace and preferences. Plans can change as therapy progresses and techniques can be mixed to meet evolving needs.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and visual cues, phone calls can fit a short break at work or when bandwidth is limited, and chat or messaging can be used for brief check-ins or when someone prefers writing. These options make it easier to fit therapy into a busy life while keeping the focus on practical progress and consistent support.