Susan Claridge, BACP

Susan commonly uses client-centred therapy and psychodynamic ideas alongside solution-focused techniques. Client-centred therapy emphasises listening and building a trusting relationship so people feel heard and can explore what really matters to them. Psychodynamic work looks at patterns and past experiences that shape current reactions, which can help when difficulties repeat over time. Solution-focused therapy concentrates on small, practical changes and clear goals to build momentum and notice progress.

Choosing the right approach is a shared process. Susan will talk with the person about goals, preferences and what feels most helpful, then try methods that fit those priorities. She reviews progress together and adjusts the plan if needed so the work stays relevant and manageable.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video calls let people read facial expressions and have a conversation similar to in-person meetings. Phone sessions can be useful when bandwidth is limited or when someone prefers not to be on camera. Live chat and messaging support shorter check-ins, written reflection and ongoing contact between longer sessions. These options make it easier to fit therapy around work, caregiving or mobility needs while still engaging with therapeutic approaches.