Louise Malyan, BACP, NCPS

Louise draws on attachment-based work to help people notice how early relationships shape current responses. This approach looks at patterns of closeness and distance and can be useful for repairing connection and reducing repeated hurts.

She also uses client-centred therapy, which focuses on listening and reflecting back what matters to the person. That method is helpful for people who need a steady, accepting space to make sense of their feelings and decide on next steps.

The Gottman Method is used when relationship skills are the focus; it offers concrete exercises for communication, managing conflict and rebuilding trust in everyday interactions.

Choosing the right approach is part of the work. Louise will talk with each person about their needs, goals and preferences, and will try different ways of working to find the best fit. This is a collaborative process and adjustments are made as progress is reviewed.

Online sessions offer practical benefits. Video calls let people read facial expression and tone, while phone sessions can be a lower-bandwidth option or fit into a work break. Live chat and text-based messaging suit shorter check-ins or times when typing feels easier than speaking. Together these formats create flexibility so therapy can fit into different schedules and communication styles.