Kelly Punton, NCPS

Acceptance and Commitment Therapy (ACT) helps people clarify what matters to them and take steps towards those values even when thoughts or feelings are difficult. It is useful for stress, anxiety and life transitions. Client-Centred Therapy focuses on listening and reflecting so the person feels understood and can find their own solutions; this approach suits those who need space to process feelings and regain confidence. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours connect and offers practical techniques to reduce distress and build coping skills, which can be helpful for anxiety, low mood and unhelpful patterns.

Finding the right mix of approaches is part of the work. The therapist will talk through the person’s goals and preferences and try different strategies together. That collaborative process helps shape sessions so they remain relevant and helpful as needs change.

Online therapy offers practical benefits for people with busy lives or restricted mobility. Video calls allow face-to-face conversation from wherever someone is based, phone sessions work well when bandwidth is limited, and live chat or text-based messaging can suit shorter check-ins or people who prefer writing. These options make it easier to fit therapy around work, caregiving or medical appointments and to continue with regular support without travel.