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Jill Malcolm, BACP

Online sessions across the UK 3+ years in practice

Jill Malcolm offers calm, straightforward support for people coping with stress, anxiety, low self-esteem and relationship or family tensions.

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About Jill

Jill Malcolm offers calm, straightforward support for people coping with stress, anxiety, low self-esteem and relationship or family tensions. She helps individuals who are struggling with grief, eating concerns, intimacy-related problems, or major life changes. Jill also works with clients who are exploring ADHD, LGBT issues, or difficulties around communication and commitment.

She presents as warm and non-judgemental and focuses on practical steps people can try between sessions. Jill uses a few clear approaches in her work.

Background and approach

She draws on Acceptance and Commitment Therapy to help clients clarify values and take small steps that match what matters to them. Attachment-Based Therapy informs conversations about trust, closeness and repeated patterns in relationships. Client-Centred and Mindfulness methods support gentler, reflective work and help people notice thoughts and feelings without getting overwhelmed.

With three years of professional experience and registration with the British Association for Counselling and Psychotherapy, Jill combines everyday language with structured techniques. Sessions are paced to the individual and aim to build skills that carry into daily life. Her background supports work on issues such as abandonment, body image, addiction, chronic pain and blended family challenges.

Jill offers sessions in English and accepts international clients. Formats include video calls, phone sessions, live chat or text-based messaging to suit different schedules and needs. She invites people to take the first step when they feel ready and will work collaboratively to clarify goals.

To begin, clients complete a short matching questionnaire and then schedule sessions according to the therapist's availability. Fees vary by location and use a subscription model that can be cancelled at any time.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 406804 October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Jill works with

Everything Jill lists, in their own terms.

Approaches Jill lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Jill uses Acceptance and Commitment Therapy to help people identify what matters to them and take small, values-driven steps in daily life. ACT is practical for managing anxiety, stress and motivation by turning intentions into actions.

Attachment-Based Therapy is used to look at patterns of closeness and trust in relationships. This approach helps people notice repeated dynamics and try new ways of relating that feel safer and more connected.

Finding the right approach is part of the process. Jill works collaboratively to decide which methods fit each person's needs and goals. She listens to preferences and adapts techniques so sessions feel relevant and manageable.

Online therapy offers flexibility that suits different lives. Video calls allow a face-to-face style conversation, phone sessions can be easier when bandwidth is limited, and live chat or text messaging work well for short check-ins or when typing feels more comfortable. These options make it simpler to fit therapy around work, caring duties or travel while keeping a consistent therapeutic relationship with registered or accredited professionals.

Frequently asked

What problems does Jill help with?

She works with stress, anxiety, depression and grief. Her areas also include relationship and family tensions, intimacy issues, eating concerns and ADHD.

What is her therapeutic style like?

Jill combines acceptance and mindfulness with a client-centred attitude. Sessions focus on practical steps and on noticing thoughts and feelings without judgement.

What experience does she have?

Jill has three years of professional experience supporting people with a broad range of concerns, from communication problems to chronic pain and addiction-related issues.

What are her credentials and location?

She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.

Can I work with her if I live abroad or am not in the UK?

Yes, sessions are offered to international clients and are conducted in English.

Which session formats are available?

Sessions can be delivered by video calls, phone, live chat or text-based messaging to match different schedules and preferences.

How much do appointments cost?

Fees vary depending on location and therapist availability. Sessions use a subscription model that clients can cancel at any time.

How do I start working with Jill?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

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