Jackie Garratt, BACP

Acceptance and Commitment Therapy, or ACT, helps people notice painful thoughts without being driven by them and to focus on actions that match their values. This can be helpful for anxiety, low mood and coping with life changes. Client-Centred Therapy centres the person’s own agenda, giving space to be heard and build self-understanding, which many people find useful when working through grief or identity concerns. Cognitive Behavioural Therapy, CBT, looks at patterns of thinking and behaviour and offers practical techniques to change unhelpful cycles, often used for anxiety, depression and stress.

Finding the best approach is part of the work. Jackie will introduce methods gently and discuss what feels helpful. Together the client and therapist decide which techniques to try, adjusting based on progress and preference in a collaborative way.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging, which makes fitting therapy around work and family life easier. Video lets people read facial cues and use worksheets, phone sessions can be quicker check-ins or suit lower bandwidth, while live chat or messaging allows shorter, written exchanges and ongoing reflection. These options give flexibility so people can choose what suits their needs at different points in their journey.