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Carol Shields, BACP

Online sessions across the UK 10+ years in practice

Carol Shields helps people who are dealing with stress, anxiety, depression, relationship strain, parenting concerns, addiction, grief and the everyday pressures of life.

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About Carol

Carol Shields helps people who are dealing with stress, anxiety, depression, relationship strain, parenting concerns, addiction, grief and the everyday pressures of life. She also supports people facing ADHD, bipolar disorder, trauma and abuse, and issues with self-esteem and motivation. Carol introduces practical ways to cope so conversations feel useful from the first session.

Carol works in a respectful and warm way. She uses listening, gentle questioning and simple exercises to help people notice patterns and choose different responses.

Background and approach

Sessions are aimed at what matters most to the individual and move at a steady, manageable pace. Her approach draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and client-centred principles. That means clients learn skills to spot unhelpful thoughts, connect with their values and build small habits that make daily life easier.

Mindfulness practices are used where they are helpful for staying present and reducing reactivity. Carol has a BACP registration and ten years of experience working with adults in the United Kingdom. Her background gives her a broad practised perspective on emotional and practical problems that often come together in life transitions and relationship stress.

People who meet with Carol can expect a collaborative style. She aims to make sessions clear, manageable and focused on real-life changes. The work is practical and personal, and shaped by each person’s goals and pace.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 381734 August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Carol works with

Everything Carol lists, in their own terms.

Approaches Carol lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Acceptance and Commitment Therapy (ACT) helps people notice thoughts and feelings without getting overwhelmed, then choose actions that match their values. It is useful for anxiety, low mood and navigating life changes. Cognitive Behavioural Therapy (CBT) focuses on spotting unhelpful thinking and trying practical experiments to change reactions and behaviour, which can help with stress, depression and anger. Client-Centred Therapy puts the person’s experience at the heart of sessions, offering empathic listening and gentle reflection so people feel heard and better able to make decisions.

Finding the right mix of approaches is part of the work. The therapist will discuss goals, preferences and daily routines, and together they will choose methods that fit the person’s needs. That collaborative process shapes what is tried and how progress is reviewed.

Online therapy offers practical flexibility. Video calls are close to a face-to-face conversation and good for working through exercises together. Phone sessions suit shorter check-ins or days with limited bandwidth. Live chat and text-based messaging make it possible to share thoughts between sessions or fit support into busy schedules. These options help people keep therapy going when life is unpredictable.

Frequently asked

What kinds of concerns does Carol work with?

She supports people with stress, anxiety, depression, relationship and family issues, addictions, trauma and abuse, grief, parenting challenges, self-esteem, bipolar, ADHD and related problems.

How would you describe her therapeutic style?

Her style is collaborative and down-to-earth, combining listening with practical exercises and values-based planning to help people make small, sustainable changes.

What experience does she have?

She has ten years of professional experience working with adults and supporting a wide range of emotional and practical difficulties.

What credentials and location are noted?

She holds BACP and practises in the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English and she accepts international clients.

What session formats are offered?

Therapy is available by video calls, phone sessions, live chat and text-based messaging to suit different needs.

How are costs handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

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