Ayelet Wellard, NCPS

A client-centred approach keeps the focus on the person and what they want to change. In sessions the therapist listens, reflects and helps identify goals so work stays relevant to daily life. This approach suits people who want a supportive, collaborative space to understand what matters to them.

Cognitive behavioural therapy, or CBT, looks at the link between thoughts, feelings and actions. It uses simple exercises to spot unhelpful thinking and to try different responses. This is often useful for anxiety, low mood, sleep problems and stress management.

Hypnotherapy is used as a relaxation and habit-change tool alongside talking therapy. It can help with stress reduction and shifting patterns that have become automatic, when combined with conversation and homework exercises.

Choosing the right approach is part of the work. The therapist will discuss goals, preferences and what has or has not helped before, then together decide which methods to prioritise. Treatment is flexible and can blend techniques to fit each person’s needs.

Online sessions are offered by video calls, phone, live chat or text-based messaging, so people can pick what fits their routine. Video calls allow face-to-face conversation and visual cues, phone sessions use less bandwidth, and messaging can suit shorter check-ins or people who prefer writing. These options make it easier to work around work, caregiving and travel commitments while keeping therapy practical and accessible.