Victoria Dann, BACP

Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts without getting stuck in them and focus on actions that match their values. It can be useful for anxiety, stress and life transitions. Cognitive behavioural therapy, or CBT, looks at the link between thoughts, feelings and behaviour and offers practical exercises to reduce distress and change patterns. This approach is often used for anxiety, low mood and coping skills. Client-centred therapy puts the person’s experience at the heart of sessions, with the counsellor offering empathic listening and support to help people find their own solutions.

Victoria treats choosing the right approach as a shared process. She will discuss options with each person, try different techniques and adapt the mix to what feels most helpful. The plan is made with the client’s goals and preferences in mind, and it can change as things move forward.

Online work can be flexible and practical. Video calls let people see non-verbal cues and have a fuller conversation. Phone sessions are quieter and use less bandwidth when image-based calls are difficult. Live chat and text messaging suit shorter check-ins, reflective writing or those who prefer typing. These options make it easier to fit therapy around work, family and travel commitments while keeping continuity of care.