Michelle Singh, BACP

Acceptance and Commitment Therapy (ACT) helps people notice their thoughts and feelings without getting caught up in them, then focus on actions that match their values. It is useful for anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and uses practical exercises to shift unhelpful patterns, which can help with anxiety, sleep and mood problems. Client-Centred Therapy offers a warm, non-directive space where the counsellor listens deeply and follows the person’s lead, which can be helpful when building trust after trauma or during periods of low self-esteem.

Finding the right approach is part of therapy and is often decided together. The counsellor will check in about goals, preferences and what has worked or not worked before. That collaborative process means the method can be adjusted as sessions progress to suit changing needs.

Online sessions offer several practical benefits. Video calls make it possible to hold face-to-face conversations without travel. Phone sessions are useful when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging let people have more flexible, written exchanges that fit around work or caregiving. These options make it easier to schedule regular work on goals and to keep momentum between sessions while working with registered or accredited professionals.