Registration on file

Madeleine Heffernan, BACP

Online sessions across the UK 8+ years in practice

Madeleine Heffernan offers support for people facing stress, anxiety, relationship strain, family conflict, trauma and abuse, depression, addictions, grief and intimacy-related concerns.

About Madeleine

Madeleine Heffernan offers support for people facing stress, anxiety, relationship strain, family conflict, trauma and abuse, depression, addictions, grief and intimacy-related concerns. She also helps with eating issues, parenting stress, anger, career uncertainty, compassion fatigue and attention-deficit concerns. Madeleine works with a wide range of related difficulties such as abandonment, attachment issues, body image problems and chronic illness challenges.

Madeleine uses straightforward, practical conversations to help people understand what they are feeling and why.

Background and approach

Sessions often include talking through recent events and patterns from the past that affect how someone copes now. She blends short-term tools with deeper reflection so people can manage immediate distress while learning longer-term ways to respond differently. Her background draws on several therapeutic ideas.

Cognitive Behavioural Therapy, for example, looks at links between thoughts, feelings and actions and offers simple tasks to try between sessions. Psychodynamic thinking helps make sense of how early experiences shape current reactions. Attachment-based and emotionally-focused ideas bring relationships into the room as a focus for change.

Madeleine holds BACP accreditation, and she has worked in the field for eight years. She offers sessions to people in the United Kingdom and conducts therapy in English. Typical formats include video calls, phone sessions, live chat and text-based messaging.

Practical arrangements run to a subscription model that can be cancelled at any time. To get started, people use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 383790 April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Madeleine works with

Everything Madeleine lists, in their own terms.

Approaches Madeleine lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Attachment-based work looks at how early relationships shape current ways of connecting. It helps people notice patterns in close relationships and try new ways of relating. Cognitive Behavioural Therapy (CBT) focuses on the links between thoughts, feelings and actions and offers simple exercises to reduce anxiety or improve mood. Emotionally-Focused Therapy (EFT) pays attention to emotional responses in relationships and can be useful when intimacy or communication are difficult.

Choosing the right approach is part of the work. Madeleine will talk with each person about their goals, preferences and what feels most useful. Together they decide which methods to try, and plans can change as progress is made so the approach stays relevant and practical.

Online therapy offers practical flexibility. Video calls let people have a fuller face-to-face conversation when needed. Phone sessions can be easier when bandwidth is low or for shorter check-ins. Live chat and text-based messaging suit those who prefer writing or want brief, ongoing support between sessions. These options help people fit therapy around work, family and other commitments while working with registered or accredited professionals and therapists.

Frequently asked

What kinds of problems does Madeleine help with?

She supports people dealing with stress, anxiety, depression, trauma and relationship or family tensions, plus topics such as grief, addictions and eating issues.

How would you describe her therapeutic style?

Madeleine combines practical tasks with deeper reflection, using clear conversation to help people understand patterns and try changes between sessions.

What experience does she bring?

She has eight years of experience working in therapeutic settings and draws on a mix of short-term and longer-term approaches.

Where is she based and what credential does she hold?

She is based in the United Kingdom and holds BACP accreditation as listed in her profile.

Which languages are used in sessions?

Sessions are offered in English.

Can international clients work with her?

International clients are not currently accepted; sessions are offered to people within the United Kingdom.

What formats are available for sessions?

Therapy is available by video call, phone session, live chat or text-based messaging to suit different schedules and needs.

How are fees and starting set up handled?

Sessions use a subscription that can be cancelled at any time and cost varies with location and therapist availability; to begin, select Start Therapy, complete a short matching questionnaire and then schedule.

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