Registration on file

Lucy Palmer, BACP

Online sessions across the UK 3+ years in practice

Lucy Palmer trained in counselling and practises in the United Kingdom.

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About Lucy

Lucy Palmer trained in counselling and practises in the United Kingdom. She greets new people with a calm, warm manner and a straightforward offer: to listen and to help you find ways through difficult moments. Lucy uses plain language and a gentle tone so conversations feel easy to start.

She has three years' experience and holds a BACP accreditation, which she uses as the basis for her professional practice. Her background includes roles as a listening service volunteer and online peer supporter, and she completed a Higher National Diploma in Counselling.

Background and approach

These experiences shaped how she meets people and the practical skills she brings to sessions. Lucy uses Client-Centred Therapy as a core approach, placing the person and their needs at the centre of each session. She also draws on ideas from humanistic, cognitive and psychodynamic traditions to shape helpful conversations when needed.

In practice this means she listens first, then works with you to find what helps most. She supports people with a wide range of concerns, including stress, anxiety, self-esteem, depression, grief, relationship strain and issues around identity and addiction. Other areas she addresses include sleep and eating difficulties, caregiver stress, chronic illness and communication problems.

Lucy offers video calls, telephone sessions, live chat and text-based messaging. Sessions run through a subscription model that can be cancelled at any time. To begin, use the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 403332 November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Lucy works with

Everything Lucy lists, in their own terms.

Approaches Lucy lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy focuses on being heard and respected. The therapist listens without judgement and follows the person's lead to build understanding and confidence. This approach can help with stress, anxiety, identity concerns and relationship questions by creating space to talk and to reflect.

Lucy also draws on humanistic and cognitive ideas when helpful. Humanistic ideas keep the conversation focused on a person's strengths and values. Cognitive ideas can help when there are worrying thoughts or unhelpful patterns that get in the way of daily life. Together these ways of working give flexible options for different problems.

Finding the right approach is part of the work. Lucy will discuss goals, preferences and practical needs with each person and choose how to proceed together. This collaborative planning helps match techniques to what feels useful for the individual.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into life. Video calls work well for in-depth conversation and visual connection. Phone sessions need less bandwidth and can fit into a lunch break. Live chat and messaging suit shorter check-ins or people who prefer writing. These options increase flexibility and make it simpler to keep therapy going alongside work, caring duties and other commitments.

Frequently asked

What kinds of problems does Lucy help with?

She supports people with stress, anxiety, depression, grief and self-esteem difficulties, plus concerns such as addiction, sleep and eating issues and problems related to identity and relationships.

What is her therapeutic style like?

Sessions are grounded in Client-Centred Therapy, with a focus on listening and responding to the person in front of her. She adapts the approach by drawing on humanistic, cognitive and psychodynamic ideas when they suit a person's needs.

What experience does she have?

She has three years' experience including work as a listening service volunteer and an online peer supporter, alongside her counselling practice.

What credentials and location are listed?

She holds a BACP accreditation and practises in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she is not currently accepting international clients.

Which session formats are offered?

She offers video calls, telephone sessions, live chat and text-based messaging to suit different preferences and schedules.

How does billing and cost work?

Sessions use a subscription that can be cancelled at any time; exact cost varies with location and therapist availability.

How do I begin working with her?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to her availability.

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