Helen Pool, BACP
Helen Pool welcomes people who feel stuck, exhausted or unsure how to change familiar but painful patterns.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +12 more
About Helen
Helen Pool welcomes people who feel stuck, exhausted or unsure how to change familiar but painful patterns. She writes simply and directly, and aims to help clients find clearer choices and more trustworthy relationships. Helen is approachable and down-to-earth in tone, offering practical support alongside reflective work.
Her own journey informs her approach. Having navigated people-pleasing, fear of rejection and trauma, she draws on that personal insight when listening to others.
Background and approach
Helen says she won't have all the answers, but she will bring empathy and honesty to sessions. Helen has practised for 8 years. She is registered with the British Association for Counselling and Psychotherapy, BACP.
Her training includes a Postgraduate Diploma and a Diploma in Hypnotherapy, which she blends with other ways of working rather than following one fixed method. In sessions she uses approaches that focus on relationships and patterns, as well as practical strategies to reduce unhelpful thinking.
That means talking through how past experiences shape current behaviour, and trying new ways of responding that feel manageable. Her style is warm and gently challenging. Helen aims to help people build trust in themselves, discover clarity about choices, and access inner resources they already have.
She offers a calm space to look at difficult emotions and make gradual, realistic changes. Helen also brings experience from a former career in engineering and project management. That background gives her an understanding of workplace pressures and the demands of professional life.
She provides sessions online by video, phone, live chat or messaging.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 389680 | February 2027 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Helen works with
Everything Helen lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Self esteem
- Coaching
- Addictions
- Trauma and abuse
- Grief
- Intimacy-related issues
- Parenting issues
- Anger management
- Career difficulties
- Coping with life changes
- Abandonment
- Attachment issues
- Avoidant personality
- Blended family issues
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Fatherhood issues
- Forgiveness
- Guilt and shame
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Obsessions, compulsions, and OCD
- Post-traumatic stress
- Self-love
- Sex addiction
- Sexual dysfunction
- Sexuality
- Women's issues
- Workplace issues
- Young adult issues
Approaches Helen lists
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Existential Therapy
- Hypnotherapy
- Mindfulness Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Finding the right approach is part of the work. Helen collaborates with each person to choose methods that fit their goals and preferences, and she adjusts the plan as progress is made. This means sessions can move between exploring feelings, examining relationship patterns or trying concrete behavioural tasks, depending on what is most useful.
Online sessions give practical flexibility. Video calls allow face‑to‑face conversation and visual cues, phone sessions can be easier when bandwidth is limited, live chat suits short check‑ins and messaging helps with ongoing reflections between meetings. These options make it easier to fit therapy around work, travel and daily life while keeping therapeutic continuity.
Frequently asked
What concerns does Helen specialise in?
She works with stress, anxiety, relationship and family difficulties, self‑esteem, addiction, trauma and grief among other issues.
How would you describe her therapeutic style?
Her style is warm and gently challenging, combining reflective work on patterns with practical strategies for change.
What is her professional background?
She has eight years of practice and draws on personal experience of overcoming people‑pleasing and past trauma to inform her work.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises from the United Kingdom.
Which languages and international options are offered?
Sessions are offered in English and she accepts international clients.
Which session formats are available?
Helen offers video calls, phone sessions, live chat and text‑based messaging for online work.
How are costs handled?
Cost varies with location and therapist availability and sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire, then schedule sessions according to therapist availability.
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