Hanna Seely, NCPS

Client-Centred Therapy focuses on listening and reflection. The counsellor offers empathy and acceptance so people can explore feelings at their own pace; this helps when someone needs a non-judgemental space to talk about stress, grief or identity concerns.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and steps to reduce anxiety, manage low mood and change unhelpful behaviours, which can be worked on between sessions as short tasks.

Finding the right approach is part of the process and will be decided together. The therapist will discuss goals, preferences and what has or hasn’t helped before, then adapt methods so they fit the person’s life and pace. That collaborative planning helps make sessions feel relevant and realistic.

Online therapy offers flexible ways to meet. Video calls allow face-to-face conversation when body language matters. Phone sessions suit people who need a lower-bandwidth option or want a simpler check-in. Live chat and text-based messaging are useful for brief updates, reflective writing or when a shorter, more frequent touchpoint is helpful. These options make it easier to fit therapy around work, family and travel commitments while keeping focus on practical steps and steady progress.