Fiona Platts, BACP

Fiona uses Client-Centred Therapy to put the person’s experience at the heart of the work. This approach means the therapist follows the client’s pace and priorities, helping them feel heard and understood. It suits people who need steady support while they make sense of difficult feelings.

She also draws on Trauma-Focused Therapy when past events are causing ongoing problems. This approach looks at the impact of trauma and helps people build new ways of coping and relating to memories. It can be helpful for anxiety, flashbacks, and strong emotional reactions after distressing events.

Finding the right approach is a shared process. Fiona will talk with each person about their goals and preferences and adapt methods as therapy progresses. She aims to be collaborative and practical, checking in regularly about what is helping and what needs to change.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation without travel. Phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat and text-based messaging suit shorter exchanges, ongoing coaching, or people who prefer typing to speaking. These options make it easier to fit therapy around work, family or other commitments and to keep continuity of care when schedules change.