Felicity Woolsey, NCPS

Client-Centred Therapy emphasises being heard and understood. The counsellor follows the person’s lead, reflects feelings and helps them make sense of their experience. This approach is useful when someone needs time and space to explore identity, grief, or relationship concerns.

Cognitive Behavioural Therapy, or CBT, focuses on how thoughts, feelings and behaviours link together. In short, sessions look at unhelpful thinking patterns and try practical exercises to change them. CBT is often used for anxiety, depression, stress and some eating or sleeping problems.

Mindfulness Therapy teaches simple attention and breathing exercises to reduce reactivity and increase calm. It can be woven into sessions as short practices to try between meetings and to manage overwhelm.

Finding the right approach is part of the work. The therapist will discuss goals and preferences in early sessions and jointly decide which methods to use. That may mean a mainly person-centred process with some CBT tools and regular mindfulness practice added in.

Online therapy makes these ways of working more flexible. Video calls let people talk face to face from different locations. Phone sessions suit those who need less bandwidth or prefer not to use a camera. Live chat and text-based messaging are useful for brief check-ins, ongoing coaching or when someone wants a written record of reflections. These options help fit therapy around work, family life and day-to-day routines.