Emma Tester, BACP

Acceptance and Commitment Therapy helps people notice painful thoughts and feelings without being driven by them, and then take actions that match their values. It can be useful for anxiety, depression, grief and when changes feel overwhelming. Cognitive Behavioural Therapy looks at how thoughts, feelings and behaviours interact and offers practical steps to change unhelpful patterns, which is often helpful for anxiety, sleep or eating problems. Client-Centred Therapy prioritises being heard and understood, with the counsellor offering empathy and unconditional positive regard to help people feel safer to talk. Finding the right way of working is part of therapy itself. Emma will talk with each person about their goals, preferences and what has helped before, then decide together which approaches to use. That collaborative process means methods can change as needs shift. Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy easier to fit around daily life. Video calls allow a face-to-face style conversation, phone sessions work well when bandwidth is limited, live chat suits shorter real-time check-ins, and messaging supports ongoing reflection between meetings. These options give practical flexibility while maintaining a consistent therapeutic focus.