Emma Eilbeck, NCPS

Client-Centred Therapy focuses on listening and understanding the person's experience. The counsellor offers empathy and acceptance while the person leads the pace and focus, which can help with low self-esteem, grief and emotional overwhelm.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical tools and short experiments to change unhelpful patterns, which can be useful for anxiety, depression and stress.

Solution-Focused Therapy concentrates on small, achievable goals and finding what already works. Sessions often identify strengths and next steps to move forward quickly with specific problems or life changes.

Choosing the right approach is a joint process. The counsellor will discuss your needs, goals and preferences and adapt methods as therapy progresses. That means sessions can shift from listening to practical experiments or forward-looking goal work depending on what helps most.

Online therapy offers flexible ways to connect. Video calls let people work face to face over distance, phone sessions are helpful when bandwidth is limited, and live chat or text-based messaging suits shorter check-ins or people who prefer writing. These options make it easier to fit therapy around work, caregiving and other commitments while still getting consistent support from registered or accredited professionals.