Donnah Hewlett, BACP, NCPS

Client-centred therapy places the person’s experience at the heart of each session. The therapist listens without judgement, reflects what they hear and follows the client’s pace to help them feel understood and clearer about their needs. This approach is useful for people who want a supportive space to talk through difficult feelings.

Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and simple experiments to change unhelpful patterns and build coping skills, which can be helpful for anxiety, low mood and addictive behaviours. Mindfulness therapy teaches present-focused awareness and simple breathing or attention exercises to reduce reactivity and increase calmness.

Donnah treats finding the right approach as a collaborative process. She will talk with each person about goals, try methods that fit their needs, and adjust the plan as work progresses. The aim is to choose strategies that feel useful and realistic for day-to-day life.

Online sessions via video calls, phone, live chat or text messaging make it easier to fit therapy around work, family and travel. Video is good for face-to-face conversation, phone can be used when bandwidth is limited, live chat suits shorter check-ins, and messaging supports ongoing reflection between sessions. These options give flexibility while keeping the focus on practical progress and emotional understanding.