Thelma Jones, BACP

Thelma draws on evidence-based therapeutic techniques that centre the person and focus on practical change. One common approach she uses is person-centred work, which emphasises active listening and reflection so people feel heard and can discover what helps them. This approach suits issues like grief, identity concerns and general emotional distress.

Another useful strand is strengths-based work, which helps people identify existing skills and build on them. That method is practical and goal-oriented, often helping with stress, coping strategies and relationship communication. These approaches are chosen to fit the individual rather than forcing a single method.

Finding the right approach is part of the therapy journey. Thelma will work collaboratively to understand your goals, preferences and day-to-day needs and will adapt techniques as the work develops. Clients are invited to give feedback so the plan can change if needed.

Online therapy offers real flexibility. Video calls let you see facial cues and have a fuller conversation, phone sessions can be easier when bandwidth is limited, and text-based messaging or live chat supports brief check-ins or ongoing reflection. These options make it easier to fit therapy around work, caring roles or other commitments while keeping the focus on meaningful progress.