Susan Pollard, NCPS
Susan Pollard is a registered therapeutic counsellor with seven years of practice.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +11 more
About Susan
Susan Pollard is a registered therapeutic counsellor with seven years of practice. She focuses on helping people make practical changes when life feels overwhelming. Her approach aims to give clients space to think, decide, and move forward at their own pace.
Susan uses a client-centred way of working that treats each person as the expert on their life. Sessions are carried out as a partnership, with the counsellor offering empathy and a non-directive stance.
Background and approach
The emphasis is on the here and now while recognising that past events can influence present reactions. Mindfulness techniques are used alongside client-centred work to help people notice thoughts and feelings without getting swept up in them. This can be useful for stress, anxiety, low mood, and coping with life changes.
Practical conversation and gentle reflection are combined to support clearer choices. Susan supports people facing relationship strain, family difficulties, grief, addiction concerns, trauma and abuse, and problems with self-esteem or intimacy. She also helps with career stress, anger, and issues that often come up in midlife or during major transitions.
Additional focus areas include ageing and geriatric concerns, caregiver stress, body image, codependency, and multicultural issues. Sessions look at belief systems, family of origin themes, and practical ways to manage emotions and day-to-day challenges. To begin, people complete a short matching questionnaire and then arrange sessions according to therapist availability.
Susan aims to make the first step feel manageable and clear.
Registration
| Body | Registration number | Expires |
|---|---|---|
| NCPS | NCS22-00935 | March 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Susan works with
Everything Susan lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Self esteem
- Coping with life changes
- Addictions
- Trauma and abuse
- Grief
- Intimacy-related issues
- Anger management
- Career difficulties
- Depression
- Aging and geriatric issues
- Body image
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Emptiness
- Family of origin issues
- Family problems
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Prejudice and discrimination
- Self-love
- Women's issues
- Workplace issues
Approaches Susan lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Mindfulness Therapy helps people notice thoughts, sensations and feelings with less reactivity. It can be used to reduce stress, ease anxiety, and improve the ability to cope with strong emotions. Exercises are simple and can be practised during or between sessions to build steady habits.
Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most helpful, then adapt methods over time. This is a collaborative process that aims to match techniques to each person’s needs.
Online sessions are offered by video calls, phone, live chat or text-based messaging to fit around daily life. Video calls are good for face-to-face conversation, phone sessions suit quieter audio-only check-ins, live chat allows shorter exchanges, and messaging supports ongoing reflection between appointments. These options provide flexibility for different schedules and practical needs.
Frequently asked
What concerns does Susan help with?
She supports people with stress, anxiety, depression, relationship and family issues, grief, trauma and abuse, addictions, self-esteem and intimacy-related issues.
How would you describe her therapeutic style?
The style is client-centred and non-directive, working as a partnership with empathy and attention to the present moment.
What is her professional background?
She has seven years of experience working and training in counselling since 2014.
What credential does she hold and where is she based?
She holds NCPS and practises in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are not currently accepted.
What session formats are available?
Sessions can be delivered by video calls, phone sessions, live chat, or text-based messaging.
How are costs structured and how do I start?
Cost varies with location and therapist availability and uses a subscription that can be cancelled at any time; to begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to availability.
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