Justine Whitehill, BACP

Justine works from a person-centred foundation which focuses on listening, warmth and following the person’s priorities. This approach helps people feel heard and gives space to explore feelings, identity and relationship concerns without judgement.

She also uses creative therapeutic methods when they suit the client, such as art or expressive activities to aid self-understanding and emotional processing. Creative work can be helpful where words feel limiting or when someone prefers a more hands-on way to reflect on their experience.

Finding the right approach is part of the work. The therapist will collaborate with the client to decide which methods fit their needs, goals and preferences. Plans are adjusted as understanding grows so people feel involved in how therapy progresses.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face style conversations, phone calls require less bandwidth and can be easier on difficult days, live chat allows brief check-ins and messaging supports more frequent short updates. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on practical and emotional progress.