David Jones, BACP

Client-centred therapy focuses on listening, empathy and helping people find their own answers. In practice this means the counsellor follows the client’s lead, reflects what they say and offers a non-judgemental space to talk about issues like anxiety, depression, loss or relationship worries.

David’s experience with bereavement work means he can hold difficult conversations about grief and loss in a calm and steady way. He may also draw on other practical techniques when they suit a person’s goals, for example to manage sleeping or eating difficulties or tackle anxious thoughts.

Finding the right approach is part of the work together. He will check what helps, adapt methods if needed and agree the focus with each client. That collaborative process aims to match the method to the person’s needs, goals and preferences.

Online therapy makes sessions easier to fit into busy lives. Video calls let people see facial expression and tone, phone sessions need less bandwidth and can suit shorter check-ins, while live chat or text messaging can be useful for ongoing reflection or when writing feels more comfortable. These options give flexibility for different days and circumstances.