Registration on file

Carole Scarlett, BACP

Online sessions across the UK 22+ years in practice

Carole Scarlett offers calm, practical support for adults feeling overwhelmed.

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About Carole

Carole Scarlett offers calm, practical support for adults feeling overwhelmed. She helps people who are struggling with stress, anxiety, depression, grief, relationship difficulties and the emotional effects of trauma. Carole writes plainly and listens closely so someone can start to feel steadier and more able to cope.

Carole has 22 years of counselling experience in the United Kingdom and works with people at different stages of change. She uses short-term work when someone needs quick relief and longer-term therapy when deeper patterns need attention.

Background and approach

Sessions focus on clear steps and gentle exploration rather than complex jargon. Her approach combines client-centred counselling with cognitive behavioural techniques and motivational interviewing. She also draws on solution-focused and trauma-focused methods when those fit the issue at hand.

In practice this means people are invited to talk about what matters to them, learn practical ways to manage symptoms, and identify small changes that move them forward. Carole often helps with attachment concerns, codependency, eating and food-related issues, self-harm, and feelings of emptiness or shame. She also supports people facing domestic violence, divorce and separation, and multicultural or identity-related worries.

Work tends to be collaborative and paced to each person’s needs. Sessions are offered in English and are delivered online by video call, phone, live chat or text messaging. Carole works with adults and uses her years of experience to help people build strength and clearer direction in their lives.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 78714 July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Carole works with

Everything Carole lists, in their own terms.

Approaches Carole lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Carole uses client-centred counselling to build a strong working relationship where people can talk without judgement and identify what matters most to them. This approach focuses on listening, reflecting and helping someone find their own direction rather than imposing solutions.

She also uses cognitive behavioural therapy or CBT to help people spot unhelpful thoughts and try different responses. CBT is useful for anxiety, low mood and everyday stress because it gives clear steps and short exercises to use between sessions. Motivational interviewing appears in her work as a way to support change when someone feels stuck or unsure about next steps; it uses questions and gentle prompts to strengthen motivation and commitment.

Finding the right approach is treated as a joint process. Carole will discuss options, try methods that suit the person's goals, and adjust the plan as progress is made. The emphasis is on collaboration and practical outcomes rather than following a fixed protocol.

Online sessions are available by video call, phone, live chat or text-based messaging to increase flexibility. Video calls are good for deeper conversation, phone sessions can be easier when bandwidth is limited, and live chat or messaging suit quick check-ins or shorter updates. These options make it easier to fit therapy into work, family life and other commitments while still working with registered or accredited professionals.

Frequently asked

What kinds of problems does she help with?

Carole supports adults with stress, anxiety, depression, grief, relationship difficulties and the effects of trauma and abuse. She also works on issues such as low self-esteem, self-harm, isolation and life purpose.

How would you describe her therapeutic style?

Her style is warm and practical. She uses client-centred listening alongside CBT, motivational interviewing and solution-focused techniques to help people clarify goals and try manageable changes.

What experience does she bring to sessions?

She has 22 years of counselling experience working with adults in the United Kingdom and combines short-term and longer-term work depending on individual need.

What are her credentials and where is she based?

Carole holds BACP accreditation and practices in the United Kingdom.

Which languages and regions are supported?

Sessions are offered in English and she does not accept international clients at this time.

In what formats are sessions available?

Therapy is offered by video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

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