Ana (Anabel) Olmedo Gonzalez, NCPS

Ana often uses a person-centred approach that focuses on the person’s experience and priorities. This means the therapist listens carefully, follows the client’s pace and helps people find their own solutions, which works well across video or phone sessions.

Emotionally-Focused Therapy is another strand she draws on to help people notice and name feelings that matter in relationships and attachment. This can help when working through grief, trauma or intimacy-related concerns and suits conversational formats such as video calls or live chat where emotions can be processed in the moment.

She also brings mindfulness practices into sessions to help with anxiety and stress. Mindfulness exercises can be guided in a short check-in by phone, practiced during a video session, or supported through text-based prompts between meetings.

Finding the right approach is part of the work together. Ana will discuss goals, preferences and what feels most helpful, and then adapt methods to fit the person. That collaboration helps tailor the pace and techniques used online.

Online therapy offers flexibility through video calls, phone appointments, live chat and messaging. Video is useful for a fuller face-to-face conversation, phone calls can be shorter check-ins or easier when bandwidth is limited, and messaging suits brief updates or ongoing support between sessions. These options make it easier to fit therapy around work, caregiving or other commitments.