Alison Sowerby, BACP

Client-centred therapy focuses on the client's own priorities. The counsellor listens deeply, reflects back what is heard and helps the client find their own solutions; this approach supports work on self-esteem, grief and life changes. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It teaches practical skills to challenge unhelpful thoughts and to build new habits, which can help with anxiety, low mood and sleep problems. Alison will work collaboratively to find the best mix of approaches for each person. Deciding which methods to use is part of the work together and will be shaped by the client's goals, preferences and how they respond in early sessions. Online sessions offer practical flexibility. Video calls let people see each other and work with visual cues, while phone sessions use less bandwidth and can be easier for a quick check-in. Live chat and text-based messaging suit shorter, frequent contact or for people who prefer to write rather than speak. Using these online formats, the emphasis is on making therapy fit into daily life. Appointments can be arranged around work, caring responsibilities or other commitments, while the therapeutic focus remains on skills, reflection and steady progress.