Vickie Wai Hay Chan, BACP
Vickie Wai Hay Chan trained in counselling and has practised for many years.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +16 more
About Vickie
Vickie Wai Hay Chan trained in counselling and has practised for many years. She moved to the United Kingdom from Hong Kong and brings 18 years of experience to her work. Vickie speaks English, Mandarin and Cantonese, and she is registered with the British Association for Counselling and Psychotherapy (BACP).
Vickie worked for much of her career in hospitals and social services. She has also provided support within employee assistance programmes, helping people manage workplace stress and crisis situations.
Background and approach
Her background includes work with a wide range of concerns such as anxiety, depression, trauma and relationship difficulties. Her style is warm and human-centred. Vickie encourages people to notice their own strengths and resources.
Sessions aim to be practical and straightforward, with space to talk through difficult feelings and real-life problems. She draws on client-centred ways of working alongside cognitive behavioural ideas to support clearer thinking and practical change. Emotionally-Focused Therapy influences how she attends to relationship and intimacy matters.
These approaches are used to help people improve communication, manage mood and navigate life transitions. Vickie welcomes clients who want to build self-understanding and cope better with stress. She also offers help with sexual health concerns, parenting strain, grief and multicultural issues.
Her fluency in Cantonese and Mandarin makes her suitable for people preferring those languages. Practical arrangements include online and phone sessions as well as live chat and text messaging. People start by completing a short matching questionnaire and then schedule sessions to suit their needs.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 391952 | October 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Vickie works with
Everything Vickie lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Depression
- LGBT
- Trauma and abuse
- Grief
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Compassion fatigue
- Attachment issues
- Body image
- Communication problems
- Divorce and separation
- Family of origin issues
- Family problems
- Life purpose
- Mood disorders
- Multicultural concerns
- Postpartum depression
- Pregnancy and childbirth
- Self-love
- Sexual dysfunction
- Sexuality
- Women's issues
- Workplace issues
Approaches Vickie lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
She also draws on cognitive behavioural therapy, which looks at thoughts and behaviours to build practical strategies for coping with anxiety, low mood and stress. CBT techniques can include simple activities to test unhelpful thoughts and small steps to change routine and sleep habits.
The therapist will work collaboratively to find the best fit. Together they will consider goals, needs and preferences and adapt methods as the work progresses. That means trying different ways of working and checking in about what feels most useful.
Online sessions offer flexibility and can make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation, phone sessions can be a quicker check-in or suit lower bandwidth, and live chat or text messaging can be used for brief reflections between meetings. These options help people access therapy from different places and at different times while maintaining continuity of care.
Frequently asked
What concerns does Vickie help with?
She supports people with stress, anxiety, depression, relationship and intimacy-related issues, trauma and grief, sleep problems, sexual health concerns and more.
How would you describe her therapeutic style?
Her approach is warm and human-centred with practical problem-solving. She blends client-centred listening with cognitive behavioural techniques and emotionally-focused ideas.
What is her professional background?
Vickie has 18 years of counselling experience, including work in hospitals, social services and employee assistance programmes.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English, Mandarin and Cantonese, and she accepts clients from other countries.
What session formats are available?
People can meet her by video call, phone session, live chat or text-based messaging according to preference.
How are sessions priced?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
What do I do to begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
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