Simon Langtry, NCPS

Client‑centred therapy focuses on listening closely and following the person’s lead. The therapist offers empathy and reflection so people can make sense of their feelings and priorities. This approach is useful when someone wants a calm space to be heard and to set their own goals.

Cognitive behavioural therapy (CBT) looks at links between thoughts, feelings and actions. Online CBT often includes straightforward exercises to try between sessions, such as testing anxious thoughts or changing unhelpful habits, which can help with anxiety, depression and stress.

Solution‑focused therapy concentrates on strengths and small steps that move things forward. In short online meetings this can mean identifying what already works and setting practical tasks to build confidence and create change.

Finding the right approach is part of the work. The therapist will help clients choose methods based on their needs, goals and preferences and will adjust the plan as things progress. This is a collaborative process that aims to match tools to each person’s situation.

Online sessions are offered by video call, phone, live chat or text‑based messaging to give flexibility. Video is useful for longer, face‑to‑face conversations. Phone sessions can fit into a work break or when bandwidth is limited. Chat and messaging work well for brief check‑ins, tracking progress or when someone prefers written conversation. These options make it easier to schedule therapy around everyday life.