Michael Ross, BACP

Michael uses evidence-based therapeutic techniques in a clear, practical way. One approach focuses on understanding how past trauma affects current reactions, helping people name their responses and practise alternative coping steps. This can reduce the intensity of flashbacks, panic and unhelpful avoidance. Another approach addresses addictive behaviours by identifying triggers and building small, repeatable changes. Work here combines honest tracking of urges with problem-solving to reduce harm and regain control over daily routines. Choosing the right method is part of the work. Michael treats this as a collaborative process where therapist and client review what helps and adjust the approach over time. Goals, personal preferences and the problem at hand guide which techniques are used. Online sessions make it easier to fit counselling into busy lives. Video calls let people meet face to face when that adds value, while phone sessions need less bandwidth and can be simpler to schedule. Live chat and text-based messaging offer shorter check-ins, ongoing written reflection and flexibility for people who prefer not to use voice or video. Registered or accredited professionals can use these formats to deliver structured, effective support across different situations.