Lauren Heenan, BACP, NCPS

Lauren uses client‑centred therapy to prioritise the person’s own experience and pace. This approach means the therapist listens carefully, reflects what she hears and follows the client’s lead to build trust and clarity. It is useful when people need a compassionate space to talk through feelings.

Cognitive behavioural therapy, or CBT, is used to identify unhelpful thoughts and try small experiments to change them. CBT is practical and often helps with anxiety, panic attacks, low mood and stress by teaching clear strategies to manage symptoms.

Psychodynamic ideas are sometimes woven in to look at patterns that started earlier in life and now affect current relationships or self‑esteem. This can help when someone wants to understand recurring themes and how they shape present choices.

Finding the right approach is part of the therapeutic process. Lauren will work collaboratively with each person to choose methods that fit their goals and preferences, adapting the mix as progress is made. The initial sessions focus on what matters most to the client and on setting realistic steps forward.

Online therapy offers practical benefits for many people. Video calls allow face‑to‑face conversation when meeting in person is difficult. Phone sessions can be simpler when bandwidth is limited or for a shorter check‑in. Live chat and text messaging provide flexibility for brief updates or when emailing feels easier than a call. These options make it easier to fit therapy around work, family and daily life while keeping the focus on steady progress.