Joanne McKenzie, NCPS

Client-Centred Therapy focuses on listening and understanding the person, offering a non-judgemental space to talk through difficult feelings and decisions. This is helpful for anyone dealing with anxiety, depression, identity questions or relationship worries.

Cognitive Behavioural Therapy helps people identify unhelpful thoughts and try small behavioural changes. It is practical and can support work on anxiety, low mood, eating concerns and coping with life changes.

Solution-Focused Therapy concentrates on strengths and next steps, setting short-term goals and building on what already works. That approach often suits people who want clear, achievable actions between sessions.

Finding the right way of working is part of the process. Joanne will discuss different options and together decide which approaches match a person's needs, goals and preferences. The plan can be adjusted as therapy progresses so it stays useful and relevant.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation and visual cues. Phone calls can be easier when bandwidth is limited or when someone prefers not to be on camera. Live chat and text messaging are useful for shorter check-ins, immediate reflections or when a written exchange fits a busy day. These options aim to make therapy more flexible and easier to fit into everyday life.