Registration on file

Carmen Matthews , BACP

Online sessions across the UK 3+ years in practice

Carmen Matthews is a counsellor working in the United Kingdom with three years of professional experience.

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About Carmen

Carmen Matthews is a counsellor working in the United Kingdom with three years of professional experience. She holds BACP accreditation, which she uses as the foundation for her practice. Carmen aims to make the first steps into therapy straightforward for people who feel daunted by the process.

She focuses on common concerns such as stress and anxiety, low mood and self-esteem, and grief. Relationship and family issues are also within her practice, alongside trauma and abuse and the practical strain of life changes.

Background and approach

Carmen also pays attention to areas like attachment wounds, communication problems, codependency and blended family dynamics. In sessions she treats people as the experts of their own story and looks for strengths to build on. Conversations are collaborative and paced to what the person needs.

Carmen aims to create a space where clients can talk through difficult experiences and practise different ways of coping. She draws on approaches such as client-centred work and cognitive behavioural techniques to help with thinking and behaviour patterns. Psychodynamic ideas are used to look at how past relationships influence current feelings.

Solution-focused methods help set clear, practical steps when people want short-term change. Carmen encourages anyone considering therapy to try a few sessions and see how the working style fits. The early meetings are used to clarify goals and practical arrangements so people know what to expect as they continue.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 395293 November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Carmen works with

Everything Carmen lists, in their own terms.

Approaches Carmen lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy focuses on the person's own experience and strengths. It involves listening, asking questions and helping people clarify what matters to them, which can be useful for low self-esteem, grief and general life stress.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours interact. It uses practical exercises and small experiments to shift unhelpful thinking and develop coping skills for anxiety, depression and work-related stress.

Finding the right approach is part of the work together. Carmen will discuss different methods and tailor the plan to the person's goals and preferences. This collaborative process means changes are paced and reviewed as therapy progresses.

Online sessions are available by video call, phone, live chat or text-based messaging to suit different needs. Video calls allow face-to-face conversation, phone sessions can be easier when bandwidth is limited, live chat supports shorter check-ins and text messaging lets people reflect in writing between meetings. These options make it simpler to fit therapy around work, family and other commitments, while keeping the focus on practical ways to feel better.

Frequently asked

What issues does Carmen commonly help with?

Carmen works with stress, anxiety, depression, self-esteem and grief. She also supports people facing relationship and family difficulties and those affected by trauma and abuse.

What is Carmen's therapy style like?

Her style is collaborative and straightforward. She treats people as experts in their own lives and focuses on practical ways to manage feelings and behaviours.

What experience does Carmen bring to sessions?

She has three years of professional practice in the UK and has worked with a range of concerns from everyday stress to complex family and trauma-related issues.

Where is Carmen based and what credentials does she hold?

She works in the United Kingdom and holds BACP accreditation as listed in her profile.

Which languages are supported in sessions?

Sessions are offered in English.

How are therapy sessions delivered?

She offers video calls, phone sessions, live chat and text-based messaging to meet different practical needs and schedules.

How does cost and payment work?

Cost varies with location and therapist availability; sessions are provided via a subscription model that can be cancelled at any time.

How do I begin working with Carmen?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist's availability.

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