Rosa Stevens, BACP, NCPS

Client-centred therapy focuses on the person's perspective and priorities. The counsellor listens without judgement and follows what matters most to the client, helping them find their own solutions and strengths. This approach suits people who need space to explore feelings and make clearer decisions.

Cognitive behavioural therapy, or CBT, helps people notice unhelpful thoughts and try different behaviours. It is practical and problem-focused, often useful for anxiety, low mood and stress. In online sessions CBT can include homework tasks and step-by-step exercises that are discussed on video or messaging.

Mindfulness practice trains attention and reduces reactivity to difficult thoughts and feelings. Simple breathing and awareness exercises can be introduced and practised during a call or via short guided messages between sessions.

Finding the right approach is a collaborative process. The therapist will discuss goals and preferences and suggest methods to try together. Plans are regularly reviewed so the work can shift if something isn't helpful.

Online therapy offers flexibility in how sessions are delivered. Video calls allow face-to-face conversation, phone work can fit into a busy day and take less bandwidth, and live chat or text messaging suit shorter check-ins or ongoing written support. These options make it easier to fit therapy around work, family commitments and travel while keeping the focus on practical progress.