Nikki Dunne, BACP

Nikki uses a client-centred approach which means the conversation follows what matters most to the person. This style helps when the priority is being heard, understood and supported to make small practical changes, such as reducing anxiety or managing stress.

That same client-centred stance also applies to other concerns she addresses, like trauma reactions, parenting strain and relationship issues. The work focuses on building the relationship between counsellor and client, naming patterns that cause distress, and choosing steps that feel doable for the individual.

Finding the right way of working is part of therapy. Nikki will discuss options and tailor the approach to each person’s goals and preferences. She views therapy as a collaboration and checks in regularly to make sure the direction still fits the client’s needs.

Online therapy offers practical flexibility. Video calls let people use visual cues and hold a longer conversation. Phone sessions can be a good choice when bandwidth is limited or a brief check-in is needed. Live chat and text-based messaging make it possible to fit therapy into busy days, to reflect in writing, or to use shorter, more frequent touchpoints with a counsellor. Registered or accredited professionals can deliver effective care through these formats while keeping arrangements convenient for the client.