Lyndsey McCartney, BACP, NCPS

Client-centred therapy focuses on understanding a person’s experience through careful listening and empathy. It helps when someone needs a non-judgemental space to talk through feelings and make sense of difficult events. Cognitive behavioural therapy, or CBT, looks at how thoughts, feelings and behaviours interact and gives practical tools to change patterns that contribute to anxiety or low mood. Mindfulness therapy teaches simple attention and breathing practices to reduce reactivity and increase calm in daily life.

Finding the right approach is part of the work. Lyndsey will collaborate with each person to decide which combination of listening, practical techniques and reflective exploration fits their goals and preferences. That means the plan can shift as needs change and progress is reviewed together.

Online sessions use video calls, phone sessions, live chat or text-based messaging to increase flexibility. Video is useful for face-to-face conversation and visual cues, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit quick reflections, written exercises or people who prefer typed conversation. These options make it easier to fit therapy into a busy life and to continue work between sessions when helpful.