Lucy McGroarty, BACP

Client-Centred Therapy focuses on creating a respectful listening space where people can speak without judgement; it helps those who need time to find their own answers and build confidence. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours link together and uses short practical exercises to reduce anxiety or lift mood. Trauma-Focused Therapy pays attention to how past harm affects the present and uses gentle techniques to process painful memories and reduce their impact.

Finding the right approach is part of the work. Lucy will talk with each person about their goals, worries and preferences and then try methods that suit them. Decisions about pace and focus are shared, so therapy can be adjusted as needs change.

Online sessions are offered by video call, phone, live chat or text-based messaging to make contact easier to fit around life. Video is useful for face-to-face conversation and visual cues, phone calls are good when bandwidth is limited, chat can be quicker for short check-ins and text messaging suits people who prefer writing. These options let people choose a way to connect that fits work, family or daily routines.