Lisa Johnson, BACP

Evidence-based methods commonly used focus on practical skills and understanding patterns of thinking and feeling. One approach helps people identify unhelpful thought patterns and replace them with more balanced ways of thinking; this can reduce anxiety and low mood by changing how situations are appraised. Another approach concentrates on processing difficult experiences at a person’s pace, helping to reduce the distress tied to trauma and abuse while restoring everyday functioning.

Finding the right approach is part of the work. The therapist will discuss different techniques and agree together which to try first. That choice will be shaped by the person’s goals, what feels manageable, and how they respond as therapy progresses.

Online sessions are offered via video calls, phone, live chat or text-based messaging to make therapy easier to fit into life. Video is useful for face-to-face conversation, phone can be a good option when bandwidth is limited, live chat suits short check-ins, and messaging lets people reflect in writing between sessions. These options provide flexibility for different schedules and preferences while keeping the focus on useful, practical progress.