Lisa Chadwick, BACP

Client-Centred Therapy focuses on listening and understanding. The therapist prioritises the person’s perspective and follows their pace, which can help when people are sharing sensitive feelings or sorting out values and priorities.

Cognitive Behavioural Therapy, or CBT, uses practical tools to change unhelpful thinking and behaviours. It often includes short exercises and experiments people can try between sessions to manage anxiety, depression or stress.

Solution-Focused Therapy concentrates on strengths and small steps that make a real difference. It helps people identify what is already working and build on those moments to reach clear goals.

Working out which approach fits best is part of the therapeutic process. The therapist will talk through options and agree a plan based on the person’s needs, goals and preferences. That collaborative choice can change over time as progress is made.

Online therapy offers flexibility across formats such as video calls, phone sessions, live chat and text-based messaging. Video lets people use visual cues and more extended conversation, while phone sessions can be easier when bandwidth is limited or a quieter audio check-in is needed. Live chat and messaging work well for shorter check-ins, keeping notes, or for people who prefer writing to speaking. These options make it easier to fit therapy around work, family and other commitments.