Joanna Kay, BACP

Joanna uses evidence-based approaches combined with creative methods to meet different needs. One common approach focuses on addressing patterns that maintain anxiety and low mood by identifying unhelpful thoughts and testing new, more balanced ways of thinking. This helps with worries, low mood and self-criticism. Another strand involves trauma-informed work that pays attention to safety, emotional pacing and building skills for managing strong feelings; this is useful for people affected by past abuse or distressing experiences. Finding the right approach is a collaborative process. Joanna listens to each person's history, goals and preferences and together they choose which techniques to try. Plans are reviewed regularly so the work stays relevant and responsive to progress. Online therapy is offered by video call, phone, live chat or text messaging to provide practical flexibility. Video calls allow more visual connection; phone sessions can be a simpler option when bandwidth is limited or a quieter check-in is needed. Live chat and text messaging suit shorter updates, reflective writing exercises or times when typing feels easier than speaking. These options make it easier to fit therapy into work, family life and busy schedules while keeping the focus on meaningful change.