Caroline Tresman, NCPS

Caroline uses a person-centred, integrative approach and sometimes introduces brief evidence-based techniques to speed up relief. Emotional Freedom Technique, often called tapping, involves gentle tapping on specific points while naming thoughts or feelings to reduce acute distress and calm the nervous system. Matrix Reimprinting is a memory-focused tool that helps people revisit past events and change how those memories feel, which can reduce the emotional charge attached to them. She may also draw on cognitive behavioural ideas to spot unhelpful thinking patterns and Transactional Analysis to clarify relationship and communication dynamics.

Finding the right approach is part of the work. Caroline will discuss options with each person and choose techniques together based on goals, preferences and what feels manageable. That collaborative decision-making helps ensure the methods fit the person rather than the other way round.

Online therapy formats include video calls, phone sessions, live chat and text-based messaging, and these offer practical benefits. Video calls are useful for a full conversational session and visual cues. Phone sessions need less bandwidth and can be easier to fit into a short break. Live chat and messaging suit brief check-ins, note-taking or people who prefer typing. These options make it easier to schedule appointments and keep continuity of care across locations.