Richard Whitenstall, BACP

Client-Centred Therapy focuses on the person rather than labels. The therapist listens closely, reflects what is heard and helps people identify their own solutions; this is useful for building confidence, exploring identity and working through life changes.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It offers practical tasks and ways to spot unhelpful thinking patterns, which can help with anxiety, low mood and sleep problems.

Solution-Focused Therapy homes in on what someone wants to be different and on small steps that lead there. It suits people who want short-term, goal-oriented work and clear actions to try between sessions.

Finding the right approach is a collaborative process. The therapist will discuss goals, preferences and what has or has not helped before, then adapt methods to suit each person. Clients are invited to give feedback so the work can be changed as needed.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation across distance. Phone sessions work well when bandwidth is limited or for shorter check-ins. Live chat and text messaging are useful for people who prefer typing or need more frequent, brief contact. These formats make it easier to fit therapy around work, travel and daily life while using familiar communication methods.