Vicky Bond Jones, NCPS

Client-centred therapy focuses on listening and understanding. The counsellor offers a supportive space and follows the person's lead to explore feelings and priorities, which can help with low self-esteem, grief and relationship worries.

Cognitive behavioural therapy, or CBT, looks at how thoughts and actions affect feelings. It uses straightforward exercises to spot unhelpful thinking and try alternative responses, which is useful for anxiety and stress management.

Psychodynamic work helps people notice patterns that began earlier in life and how those patterns affect current relationships and choices. It offers time to reflect on repeating themes and to make different choices going forward.

Finding the right approach is a team effort. The counsellor will talk with the person about goals, preferences and what feels most helpful, then try methods that fit. Sessions can change as progress is made, mixing short-term tools with deeper reflection when needed.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is good for face-to-face conversation, phone can be easier when bandwidth is limited, and messaging or chat can fit quick check-ins or people who prefer writing. These options make it simpler to fit sessions around work, family or study commitments and to keep continuity when life is busy.