Registration on file

Paulette Shelley, BACP

Online sessions across the UK 3+ years in practice

Paulette Shelley helps people dealing with relationship strain, trauma and abuse, anger, low self-esteem and depression.

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About Paulette

Paulette Shelley helps people dealing with relationship strain, trauma and abuse, anger, low self-esteem and depression. She offers straightforward, empathetic online counselling in English for people across the United Kingdom and beyond. Paulette presents as calm and respectful, aiming to make the first steps feel manageable for someone who is worried or overwhelmed.

Paulette uses a client-centred way of working that focuses on the person rather than labels. That means she listens without judgement and follows what matters to the individual.

Background and approach

She also uses Cognitive Behavioural Therapy, which helps spot unhelpful thinking and try different ways of responding to difficult situations. Her experience includes three years of practice and registration with the British Association for Counselling and Psychotherapy, or BACP.

Paulette supports people through a wide range of concerns, including attachment issues, domestic violence, sexual assault and abuse, substance problems, obsessive or compulsive patterns, panic and self-harm. Sessions can address practical problems such as coping with cancer, hoarding, control struggles, guilt and shame, isolation, or finding life purpose.

Paulette adapts the focus to what each person wants to work on, whether that is short-term help or longer exploration. In sessions she aims to help people identify patterns that keep them stuck and to find steps they can try between meetings. She offers a compassionate, patient approach and works collaboratively to set goals and review progress.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 408654 January 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Paulette works with

Everything Paulette lists, in their own terms.

Approaches Paulette lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Paulette works in a client-centred way which means she listens carefully and follows the concerns you bring. This approach is often helpful for people who need emotional support, to be heard, and to make sense of difficult experiences in their own time.

She also uses Cognitive Behavioural Therapy, or CBT, which looks at the link between thoughts, feelings and actions. CBT offers clear tools such as thought records and behavioural experiments that can help with anxiety, panic, low mood, compulsions and unhelpful routines.

Finding the right approach is a joint process. Paulette will talk with each person about their goals and preferences and decide together which methods to try. That means the style of work can change as progress is made or new needs emerge.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when that feels helpful, phone sessions work well if bandwidth is limited, live chat suits shorter check-ins and text-based messaging is useful for people who prefer writing. These options make it easier to fit therapy around work, family or health commitments and help people maintain contact between sessions when needed.

Frequently asked

What concerns does Paulette help with?

Paulette supports people with relationship difficulties, trauma and abuse, anger, low self-esteem and depression. She also works with related issues such as attachment, addiction, panic, self-harm and sexual assault and abuse.

What is her therapeutic style like?

She works in a client-centred way that focuses on listening and following what matters to the person. She also uses practical Cognitive Behavioural Therapy techniques to help change unhelpful thoughts and behaviours.

How much experience does she have?

She has three years of practice experience and has worked with a range of concerns during that time.

What credentials and location are listed?

Paulette is registered with the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.

What languages are available for sessions?

Sessions are offered in English.

Can people from other countries work with her?

International clients are accepted and can work with her remotely from outside the United Kingdom.

What session formats are offered?

Sessions are available by video call, phone, live chat or text-based messaging to suit different preferences and schedules.

How are costs handled and how do I begin?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To start, select the Start Therapy button, complete a short matching questionnaire and then schedule according to therapist availability.

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